The Math Behind the LindeX

LindeX MathThe recent instability in the LindeX Exchange has caused a lot of people to begin questioning the reasons … and the solutions. But to really understand what is happening and why, first we must understand the Math behind the LindeX. Even though I’m not a trained economist, I do know math. Today’s post will hopefully explain things using math but in a basic manner that doesn’t require a sheepskin and a super-computer to comprehend.

LindeX Basics

The LindeX is a basic “Money Exchange”. That means it lets people exchange one type of money for another. The LindeX specializes in exchanging Linden Dollars for US Dollars. Just like many real-world exchanges, the rate of exchange is subject to many varied influences. Unlike real-world exchanges there is no regulatory agency or body of laws that oversee its operation. In other words, it can go nuts as a result of panic and misinformation, but there is no controlling agency to keep it from going too crazy.

From Investopedia:

The money that is traded on LindeX is constantly monitored and evaluated by Linden Lab to generate economic statistics of the virtual world. LindeX is essentially an exchange where users called residents can trade and exchange Linden dollars with other residents; users do not trade directly with Linden Lab. (underscore mine)

Buying and Selling on the LindeX

When you “Buy” on the LindeX, you are using real-world US Dollars to purchase some number of Linden Dollars. When you “Sell” on the LindeX, you are converting Linden Dollars into US Dollars. According to Linden Lab, the LindeX is a “User to User Exchange”. That means they are neither Seller nor Buyer; they are only the entity that runs the machinery.

The LindeX Buy / Sell Gap

There is always a difference (or “Gap”) between the best Sell Price and the best Buy Price. This Gap ensures that the LindeX cannot become a tool for fraud and illegal speculation. The Sell Price is always lower than the Buy Price. Thus anyone trying to “Buy low and sell high” … can’t. Even so, don’t let yourself believe this is done to protect people using the LindeX. The whole purpose behind the Gap is to protect Linden Lab from legal intervention and regulation. It gives the impression that the LindeX cannot be used for money laundering and thus keeps them off the government’s radar.

Basic LindeX Math – Fees and The Gap

The size of the Gap is usually around L$10 to L$15. With a center point of about L$266 per $1.00, the Buy and Sell prices are usually around $0.045 (4-1/2 cents) apart. That may not sound like much, but multiplied by an annual Sell and Cash Out volume of $60 Million, that’s a total Gap of $2.7 Million. That’s a pretty sizable amount.

Why does this matter? Remember that the LindeX is a “User to User” Exchange. That means that in order to stay in operation, the money out must equal the money in. Thus the two numbers must be roughly the same, only differing by the amount of the Gap. The Fees charged are based on the type of Transaction and the number of Transactions. A full list of applicable Fees is found at LindeX™ Exchange Fees.

(The Gap Value is calculated in US Dollars because that is the “Outside” currency. The “Central” currency is the Linden Dollar, and that’s the amount that must balance. The Gap Value is thus calculated by subtracting the US Dollars taken out from the US Dollars put in to purchase Linden Dollars.)

LindeX Income for Linden Lab – Fees and the Gap

So lets add them up. With $60 Million cashed out last year, the total Seller Fee at 3.5% is $2.1 Million. The Buyer Fee is harder to calculate because it is charged per transaction. But we can guesstimate that with $62.7 Million in L$ Buy orders and an average purchase of $100.00, there would be 627,000 times $0.40 per Buy Order for total Buyer Fees of about $250,000.00. The final totals then are: $2,700,000.00 (Gap) + $2,100,000.00 (Seller Fee) + $250,000.00 (Buyer Fee) or just over $5 Million.

The last set of fees that matter are the Transfer Fees. Just recently Linden Lab changed the fees for Cashing Out (Process Credit). They now range from a minimum of $3.00 to a maximum of $15.00 per transaction. Applying the law of averages, we can estimate the “Average Cash Out” at $600.00 (an average $9.00 fee at 1.5%). A total of $60 Million cashed out with an average transaction of $600.00 equates to 100,000 Process Credit transactions. At $9.00 each, that’s $900,000.00 in Process Credit Fees.

Caveat: I’m going to give the benefit of the doubt to Linden Lab on the Process Credit Fee. Most services like Linden Lab uses charge around 1.5% to 3.5%. Since Linden Lab is only charging 1.5% with a maximum limit imposed, I’m going to throw away the Process Credit Fee and not add it into the income equation we are building.

The Bottom Line for a Stable LindeX

Okay, let’s summarize and figure out just how much Linden Lab is earning from operation of the LindeX. As we calculated above, Every year they are taking in roughly $5 Million from the Gap and various Fees. Since they are paying out $60 Million to their customers every year, their total percentage of “The Take” is approximately 8.3%. That’s a pretty good chunk of change in anyone’s book. But apparently Linden Lab is not happy with this amount.

In a recent Lab Chat, Ebbe Linden commented that they are looking at various ways to increase their piece of the pie. Specifically he said:

…we’ve also taken some actions to pick-up some of the revenue elsewhere; on the exchange and on the redemption side of the equation to compensate a little bit…

An Unstable LindeX

As we’ve all seen, recently the LindeX has been anything BUT stable. Linden Dollars purchased to spend in Second Life are usually “held” for about a week before they are sold and cashed out again. If the LindeX Exchange Rate goes up, it has the most impact on Sell Orders. And this is where the math gets a little tricky, so hang on tight.

The average Sell Price was about L$252 per $1.00 US. Just recently it climbed to L$262 per $1.00 US. What that means is that at the lower rate, there must have been around 15.1 Billion Linden Dollars sold. ($60 Million × L$252 per $1.00) But at the higher Exchange Rate, that same 15.1 Billion Linden Dollars will only result in $57.7 Million. That’s another $2.3 Million into Linden Lab’s pocket.

Take from Column A and Add to Column B

And there’s the real bottom line. In a stable LindeX market, Linden Lab stood to make around $5 Million. But because the LindeX has gone wonky, they now are looking to take in an extra $2.3 Million, or a grand total of $7.3 Million. That’s pretty darn close to a 50% increase in projected income … just for “destabilizing” the LindeX. Of course that also means that Sellers will take out $2.3 Million less this year. With our projected 100,000 Process Credit transactions, that yields a total LOSS of about $23.00 per transaction. If the average Seller cashes out once per week, their total losses add up to just under $1200.00 per year.

Armchair Sansar

December 14, 2015 by · Comments Off on Armchair Sansar
Filed under: Linden Lab and Second Life, Project Sansar, The Project to Save Second Life 

Project Sansar Login Page

If you’re anything like me, you “live” in an online virtual world called Second Life. Second Life was created by and is owned by Linden Lab. Linden Lab is trying to grow bigger. Linden Lab has announced their “Next Big Thing” … and it is called Project Sansar. Also if you’re anything like me, you like to spend time thinking “how things could be…”

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The Next Linden

November 14, 2015 by · Comments Off on The Next Linden
Filed under: Linden Lab and Second Life, The Project to Save Second Life 

Ever go wandering around in Second Life? Do you often run into people, or are you basically wandering alone with no interruptions or encounters whatsoever? Well, I found out why. There’s no one at the helm!

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The Rewards of Customer Service

November 3, 2015 by · Comments Off on The Rewards of Customer Service
Filed under: DGP4SL Info, Linden Lab and Second Life, SL Marketplace, The Project to Save Second Life 

Customer Service is that ephemeral quality about a business that is tough to define in words, but crystal clear in experience. We know when we’ve been treated properly, our concerns or issues taken seriously, and our business appreciated. We also know when we’ve been discarded, disrespected and dismissed. It’s no secret that Good Customer Service is something every company should provide. But many choose not to, and their reasons range across the map. So I thought I’d perhaps convince a few of them to reconsider their decision based on my own recent experience.

This time that experience comes from the Seller / Merchant side of things, not from the usual “Customer Perspective”. Confused? Read on …

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Second Life Photography for Lazy People

August 29, 2015 by · Comments Off on Second Life Photography for Lazy People
Filed under: Linden Lab and Second Life, Technical Info, The Project to Save Second Life 

Second Life PhotographyHow many times have you stood back and looked at your Viewer screen then thought: “If I could just get that scene captured…”? Well, I’m here to tell you how.

Log-out. Right then and there. Hit Ctrl+Q or Alt+F4 or whatever keystroke you need to use to close your SL Viewer. Now we go on a hunt.

The Last Image

Most SL capable Viewers save that last screen image to a single disk file. I use Firestorm and run on Windows 10, so my last image can be found at:


And the image file itself is named screen_last.bmp

See? (click the images for a full-size view)

Second Life Photography via Last Screen Image

More Sunset in Second Life  Photography

All you have to do is find your last image file, and there you go! An exact capture of the very perfect scene you saw rendered on your Viewer. (Second Life Photography is just more wheels on suitcases, man. I’m tellin’ ya!)

Sansar – Is It Second Life V2?

August 13, 2015 by · Comments Off on Sansar – Is It Second Life V2?
Filed under: Linden Lab and Second Life, The Project to Save Second Life 

Sansar begins to take offTalk is beginning to heat up around the Grid about Linden Lab’s newest project. Working under the name “Sansar” (which apparently means “World” in Sanskrit), there is lots of debate about what it will be and what it will offer. People are confused and hunting for answers. Which is probably to the liking of the folks at Linden Lab as they are trying to keep things somewhat secret.

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The “Cesspool” that is Second Life

August 9, 2015 by · Comments Off on The “Cesspool” that is Second Life
Filed under: Linden Lab and Second Life, The Project to Save Second Life 

Second Life is a CesspoolThere have been a lot of words written trying to understand why Linden Lab makes the decisions they make. The term “Inscrutable” is probably the most apropos. In today’s post I present an Alternate Theory of Reality that is based purely on conjecture and imagination … but just might be more correct than any others I (or most others) have posted. But before we begin, I need to explain the term “Cesspool”.

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The Beauty of Live Art

July 30, 2015 by · Comments Off on The Beauty of Live Art
Filed under: Internet Life and Humanity, Linden Lab and Second Life, The Project to Save Second Life 

Live Art as Duet DanceMy apologies if the title of this piece has misled you. My goal in today’s post is to point out a method of software and systems development that is proven to work very well for all parties involved. It’s been given lots of names over the years, none of them formal. In fact the whole approach is rather informal; probably much of the reason for its lack of exposure and use. (Management doesn’t like “informal” things, they’re too hard to quantify.)

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The Tolerable Annoyance Spectrum

July 29, 2015 by · Comments Off on The Tolerable Annoyance Spectrum
Filed under: Linden Lab and Second Life, SL Marketplace, The Project to Save Second Life 

It's No BullYou keep looking at the guy, waiting for him to really explode into a million pieces. He’s pissed off. He’s making a scene. And he has clearly maxed out the Tolerable Annoyance Spectrum at this store. You can see it written all over the faces of the Customer Service people trying to keep him calm. No matter how good they are at acting, it’s obvious to everyone watching that they are quite truly done with his childish antics. Before long Security shows up and promotes him to “Departing Ex-customer.” So what is this thing called “Tolerable Annoyance Spectrum” and why does it matter to you?

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What Am I?

April 25, 2015 by · Comments Off on What Am I?
Filed under: Linden Lab and Second Life, The Project to Save Second Life 

One of the hardest tasks undertaken by anyone writing about Second Life™ is trying to explain exactly what it is. Some call it a game, some call it a creative platform, some swear it’s a whole other virtual life in every way. But underlying the complexity of SL itself is the way in which each of us using it relates to the host company, Linden Lab.

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