The Bridge to Project Sansar
Filed under: Linden Lab and Second Life, Project Sansar
Linden Lab is breaking out of their walled garden by devoting their efforts toward a new product, currently code-named Project Sansar. As high-tech product development efforts go, this one has all the secrecy and mystery of a good CIA Plot or a bad spy novel. Either way, without knowing any particulars of the project itself, we can make some very solid evaluations of their efforts and their chances of success. Perhaps even so far as to estimate how big any success might be.
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Armchair Sansar
Filed under: Linden Lab and Second Life, Project Sansar, The Project to Save Second Life
If you’re anything like me, you “live” in an online virtual world called Second Life. Second Life was created by and is owned by Linden Lab. Linden Lab is trying to grow bigger. Linden Lab has announced their “Next Big Thing” … and it is called Project Sansar. Also if you’re anything like me, you like to spend time thinking “how things could be…”
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Scratchin’ My Head … Again
I just got a private message from a Moderator on the Second Life Forums. The message was to notify me that I had violated the Community Standards by using profanity in a post. Now what confuses me is that the Forums have an active “Profanity Filter” that converts all banned words into scrambled letters and asterisks. And I didn’t engage in “creative character games” to avoid said filter either. So what did I do that the filter allowed … but the Moderator didn’t?
Here’s the full message, including my original post, in screenshot format:
At any rate, here I am again … scratchin’ mah haid and wunnerin’ …
The Rewards of Customer Service
Filed under: DGP4SL Info, Linden Lab and Second Life, SL Marketplace, The Project to Save Second Life
Customer Service is that ephemeral quality about a business that is tough to define in words, but crystal clear in experience. We know when we’ve been treated properly, our concerns or issues taken seriously, and our business appreciated. We also know when we’ve been discarded, disrespected and dismissed. It’s no secret that Good Customer Service is something every company should provide. But many choose not to, and their reasons range across the map. So I thought I’d perhaps convince a few of them to reconsider their decision based on my own recent experience.
This time that experience comes from the Seller / Merchant side of things, not from the usual “Customer Perspective”. Confused? Read on …
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VMM – Understanding How It Works
Filed under: Linden Lab and Second Life, SL Marketplace, Technical Info
Viewer-Managed Marketplace is making quite a hit with both Sellers and Buyers at the Second Life Marketplace. The “hit” it’s making is more the absence of complaints than the usual flood of them, but in the process of turning around sometimes it’s necessary to do things kinda backward. What really matters though is that VMM is working. And now it’s up to us to learn how it works and how best to use it.
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Sansar – Is It Second Life V2?
Filed under: Linden Lab and Second Life, The Project to Save Second Life
Talk is beginning to heat up around the Grid about Linden Lab’s newest project. Working under the name “Sansar” (which apparently means “World” in Sanskrit), there is lots of debate about what it will be and what it will offer. People are confused and hunting for answers. Which is probably to the liking of the folks at Linden Lab as they are trying to keep things somewhat secret.
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Updating Marketplace with VMM
Filed under: Linden Lab and Second Life, SL Marketplace
Viewer Managed Marketplace has been pushed into operation a bit faster than most people would have liked. But even so, it has also begun to rack up early successes at a far higher rate than either Direct Delivery or the SL Marketplace itself. Now that support for VMM is just about to be available in Firestorm, it has just as quickly become important to know how to manage your Marketplace store.
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Firestorm VMM – An Early Look
Filed under: Linden Lab and Second Life, SL Marketplace, Technical Info
The possible next version of the Firestorm Viewer for Second Life (and Open-Sim grids) has been released into the dedicated testing community, and from all indications things are looking very positive. To be honest, my personal experience with this release candidate version has been so smooth and delightful that I’m left with only positive comments.
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The “Cesspool” that is Second Life
Filed under: Linden Lab and Second Life, The Project to Save Second Life
There have been a lot of words written trying to understand why Linden Lab makes the decisions they make. The term “Inscrutable” is probably the most apropos. In today’s post I present an Alternate Theory of Reality that is based purely on conjecture and imagination … but just might be more correct than any others I (or most others) have posted. But before we begin, I need to explain the term “Cesspool”.
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The Beauty of Live Art
Filed under: Internet Life and Humanity, Linden Lab and Second Life, The Project to Save Second Life
My apologies if the title of this piece has misled you. My goal in today’s post is to point out a method of software and systems development that is proven to work very well for all parties involved. It’s been given lots of names over the years, none of them formal. In fact the whole approach is rather informal; probably much of the reason for its lack of exposure and use. (Management doesn’t like “informal” things, they’re too hard to quantify.)